.ThreadListItem-module-scss-module__kcq7hW__item,.ThreadListItem-module-scss-module__kcq7hW__itemActive{border-radius:var(--radius-md);cursor:pointer;text-align:left;background:0 0;border:none;align-items:center;gap:10px;width:calc(100% - 8px);margin:1px 4px;padding:8px 12px;transition:background-color .12s;display:flex}.ThreadListItem-module-scss-module__kcq7hW__item:hover,.ThreadListItem-module-scss-module__kcq7hW__itemActive:hover{background:#ffffff0a}.ThreadListItem-module-scss-module__kcq7hW__itemActive{background:#ffffff14}.ThreadListItem-module-scss-module__kcq7hW__itemActive:hover{background:#ffffff1a}.ThreadListItem-module-scss-module__kcq7hW__avatarWrap{flex-shrink:0;position:relative}.ThreadListItem-module-scss-module__kcq7hW__avatar{--avatar-size:36px}@media (max-width:767px){.ThreadListItem-module-scss-module__kcq7hW__avatar{--avatar-size:46px}}.ThreadListItem-module-scss-module__kcq7hW__teamAvatar{background:var(--bg-3);border:1px solid var(--border-subtle);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex;overflow:hidden}@media (max-width:767px){.ThreadListItem-module-scss-module__kcq7hW__teamAvatar{width:46px;height:46px}}.ThreadListItem-module-scss-module__kcq7hW__teamAvatarLogo{object-fit:contain;width:22px;height:22px}@media (max-width:767px){.ThreadListItem-module-scss-module__kcq7hW__teamAvatarLogo{width:28px;height:28px}}.ThreadListItem-module-scss-module__kcq7hW__feedbackAvatar{background:rgba(var(--highlight-rgb), .14);border:1px solid rgba(var(--highlight-rgb), .26);width:36px;height:36px;color:var(--highlight);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:inline-flex}.ThreadListItem-module-scss-module__kcq7hW__feedbackTag{letter-spacing:.02em;text-transform:uppercase;background:rgba(var(--highlight-rgb), .14);color:var(--highlight);border:1px solid rgba(var(--highlight-rgb), .26);white-space:nowrap;border-radius:9999px;align-items:center;margin-right:auto;padding:1px 6px;font-size:.62rem;font-weight:600;display:inline-flex}.ThreadListItem-module-scss-module__kcq7hW__onlineDot{background:var(--state-success);border:2px solid var(--bg-1);border-radius:50%;width:11px;height:11px;position:absolute;bottom:1px;right:1px}.ThreadListItem-module-scss-module__kcq7hW__body{flex-direction:column;flex:1;gap:2px;min-width:0;display:flex}.ThreadListItem-module-scss-module__kcq7hW__topRow{justify-content:space-between;align-items:baseline;gap:6px;display:flex}.ThreadListItem-module-scss-module__kcq7hW__name{color:var(--text-primary);letter-spacing:-.01em;white-space:nowrap;text-overflow:ellipsis;flex:1;min-width:0;font-size:.92rem;font-weight:600;overflow:hidden}@media (max-width:767px){.ThreadListItem-module-scss-module__kcq7hW__name{font-size:1.05rem}}.ThreadListItem-module-scss-module__kcq7hW__time{color:var(--text-tertiary);font-variant-numeric:tabular-nums;flex-shrink:0;font-size:.74rem}@media (max-width:767px){.ThreadListItem-module-scss-module__kcq7hW__time{font-size:.84rem}}.ThreadListItem-module-scss-module__kcq7hW__bottomRow{align-items:center;gap:6px;display:flex}.ThreadListItem-module-scss-module__kcq7hW__preview{color:var(--text-tertiary);flex:1;align-items:center;gap:4px;min-width:0;font-size:.82rem;line-height:1.4;display:flex}@media (max-width:767px){.ThreadListItem-module-scss-module__kcq7hW__preview{font-size:.95rem;line-height:1.45}}.ThreadListItem-module-scss-module__kcq7hW__previewText{white-space:nowrap;text-overflow:ellipsis;min-width:0;overflow:hidden}.ThreadListItem-module-scss-module__kcq7hW__previewIcon{color:var(--text-tertiary);flex-shrink:0}.ThreadListItem-module-scss-module__kcq7hW__previewEmpty{color:var(--text-disabled);font-style:italic}.ThreadListItem-module-scss-module__kcq7hW__badge{background:var(--highlight);width:18px;min-width:18px;height:18px;color:var(--bg-0);letter-spacing:0;border-radius:9999px;flex-shrink:0;justify-content:center;align-items:center;padding:0 5px;font-size:.68rem;font-weight:700;display:inline-flex}.ThreadListItem-module-scss-module__kcq7hW__ctxMenu{border-radius:var(--radius-md);background:var(--bg-2);border:1px solid var(--border-subtle);z-index:1000;outline:none;min-width:168px;padding:4px;box-shadow:0 12px 32px #0006}.ThreadListItem-module-scss-module__kcq7hW__ctxItem{border-radius:var(--radius-sm);color:var(--text-primary);cursor:pointer;outline:none;align-items:center;gap:8px;padding:8px 10px;font-size:.82rem;display:flex}.ThreadListItem-module-scss-module__kcq7hW__ctxItem[data-highlighted]{background:#ffffff0f}.ThreadListItem-module-scss-module__kcq7hW__ctxItemDanger,.ThreadListItem-module-scss-module__kcq7hW__ctxItemDanger svg{color:#f87171}.ThreadListItem-module-scss-module__kcq7hW__ctxItemDanger[data-highlighted]{background:#ef44441f}.ThreadListItem-module-scss-module__kcq7hW__ctxSep{background:var(--border-subtle);height:1px;margin:4px 2px}
.NewChatModal-module-scss-module__-KhQAq__overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:100;background:#000000b3;justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;inset:0}.NewChatModal-module-scss-module__-KhQAq__modal{background:var(--bg-1);border:1px solid var(--border-subtle);border-radius:var(--radius-xl);width:100%;max-width:420px;box-shadow:var(--shadow-lg);flex-direction:column;max-height:80vh;display:flex;overflow:hidden}.NewChatModal-module-scss-module__-KhQAq__header{border-bottom:1px solid var(--border-subtle);flex-shrink:0;justify-content:space-between;align-items:center;padding:16px 16px 12px;display:flex}.NewChatModal-module-scss-module__-KhQAq__title{letter-spacing:-.015em;color:var(--text-primary);font-size:.9rem;font-weight:700}.NewChatModal-module-scss-module__-KhQAq__closeBtn{border-radius:var(--radius-sm);width:28px;height:28px;color:var(--icon-secondary);cursor:pointer;background:0 0;border:none;justify-content:center;align-items:center;transition:background-color .15s,color .15s;display:inline-flex}.NewChatModal-module-scss-module__-KhQAq__closeBtn:hover{background:var(--bg-2);color:var(--icon-primary)}.NewChatModal-module-scss-module__-KhQAq__searchWrap{border-bottom:1px solid var(--border-subtle);flex-shrink:0;padding:12px 14px;position:relative}.NewChatModal-module-scss-module__-KhQAq__searchIcon{color:var(--icon-tertiary);pointer-events:none;position:absolute;top:50%;left:26px;transform:translateY(-50%)}.NewChatModal-module-scss-module__-KhQAq__searchInput{background:var(--bg-2);border:1px solid var(--border-subtle);border-radius:var(--radius-md);width:100%;height:36px;color:var(--text-primary);font-family:var(--font-sans);letter-spacing:-.005em;outline:none;padding:0 12px 0 36px;font-size:.84rem;transition:border-color .15s,background-color .15s}.NewChatModal-module-scss-module__-KhQAq__searchInput::placeholder{color:var(--text-disabled)}.NewChatModal-module-scss-module__-KhQAq__searchInput:focus{border-color:var(--border-strong);background:var(--bg-3)}.NewChatModal-module-scss-module__-KhQAq__searchInput:disabled{opacity:.7}@media (max-width:767px){.NewChatModal-module-scss-module__-KhQAq__searchInput{height:40px;font-size:16px}}.NewChatModal-module-scss-module__-KhQAq__results{flex:1;overflow-y:auto}.NewChatModal-module-scss-module__-KhQAq__results::-webkit-scrollbar{width:4px}.NewChatModal-module-scss-module__-KhQAq__results::-webkit-scrollbar-track{background:0 0}.NewChatModal-module-scss-module__-KhQAq__results::-webkit-scrollbar-thumb{background:var(--border-subtle);border-radius:2px}.NewChatModal-module-scss-module__-KhQAq__status{text-align:center;color:var(--text-tertiary);padding:24px 16px;font-size:.78rem}.NewChatModal-module-scss-module__-KhQAq__list{margin:0;padding:6px 8px;list-style:none}.NewChatModal-module-scss-module__-KhQAq__userRow{border-radius:var(--radius-md);cursor:pointer;text-align:left;background:0 0;border:none;align-items:center;gap:10px;width:100%;padding:9px 10px;transition:background-color .12s;display:flex}.NewChatModal-module-scss-module__-KhQAq__userRow:hover:not(:disabled){background:var(--bg-2)}.NewChatModal-module-scss-module__-KhQAq__userRow:disabled{opacity:.6;cursor:not-allowed}.NewChatModal-module-scss-module__-KhQAq__avatarWrap{flex-shrink:0}.NewChatModal-module-scss-module__-KhQAq__avatar{--avatar-size:36px}.NewChatModal-module-scss-module__-KhQAq__meta{flex-direction:column;flex:1;gap:2px;min-width:0;display:flex}.NewChatModal-module-scss-module__-KhQAq__name{color:var(--text-primary);letter-spacing:-.01em;white-space:nowrap;text-overflow:ellipsis;font-size:.82rem;font-weight:600;overflow:hidden}.NewChatModal-module-scss-module__-KhQAq__email{color:var(--text-tertiary);white-space:nowrap;text-overflow:ellipsis;font-size:.7rem;overflow:hidden}.NewChatModal-module-scss-module__-KhQAq__roleChip{background:var(--bg-3);border:1px solid var(--border-subtle);border-radius:var(--radius-pill);height:20px;color:var(--text-secondary);letter-spacing:.01em;flex-shrink:0;align-items:center;padding:0 8px;font-size:.64rem;font-weight:600;display:inline-flex}
.ThreadList-module-scss-module__9E_yiq__header{border-bottom:1px solid var(--border-subtle);flex-shrink:0;justify-content:space-between;align-items:center;padding:12px 14px 10px;display:flex}@media (max-width:767px){.ThreadList-module-scss-module__9E_yiq__header{padding:16px 16px 12px}}.ThreadList-module-scss-module__9E_yiq__title{letter-spacing:-.015em;color:var(--text-primary);font-size:.95rem;font-weight:600}@media (max-width:767px){.ThreadList-module-scss-module__9E_yiq__title{font-size:1.4rem}}.ThreadList-module-scss-module__9E_yiq__headerActions{flex-shrink:0;align-items:center;gap:8px;display:flex}.ThreadList-module-scss-module__9E_yiq__newBtn{border-radius:var(--radius-sm);border:1px solid var(--border);width:30px;height:30px;color:var(--icon-secondary);cursor:pointer;background:#ffffff0a;justify-content:center;align-items:center;transition:background-color .15s,color .15s,border-color .15s;display:inline-flex}.ThreadList-module-scss-module__9E_yiq__newBtn:hover{color:var(--icon-primary);background:#ffffff14;border-color:#ffffff29}@media (max-width:767px){.ThreadList-module-scss-module__9E_yiq__newBtn{width:40px;height:40px}}.ThreadList-module-scss-module__9E_yiq__ticketCta{border-bottom:1px solid var(--border-subtle);background:#ffffff06;flex-direction:column;flex-shrink:0;gap:6px;padding:10px 14px 12px;display:flex}.ThreadList-module-scss-module__9E_yiq__ticketCta p{color:var(--text-tertiary);margin:0;font-size:.72rem;line-height:1.35}@media (max-width:767px){.ThreadList-module-scss-module__9E_yiq__ticketCta{padding:10px 16px 12px}}.ThreadList-module-scss-module__9E_yiq__ticketCtaLink{border-radius:var(--radius-sm);background:var(--text-primary);width:100%;height:34px;color:var(--bg-0);letter-spacing:-.005em;justify-content:center;align-items:center;gap:7px;font-size:.8rem;font-weight:700;text-decoration:none;transition:opacity .15s;display:inline-flex}.ThreadList-module-scss-module__9E_yiq__ticketCtaLink svg{color:currentColor}.ThreadList-module-scss-module__9E_yiq__ticketCtaLink:hover{opacity:.9}.ThreadList-module-scss-module__9E_yiq__list{flex:1;overflow:hidden auto}.ThreadList-module-scss-module__9E_yiq__list::-webkit-scrollbar{width:4px}.ThreadList-module-scss-module__9E_yiq__list::-webkit-scrollbar-track{background:0 0}.ThreadList-module-scss-module__9E_yiq__list::-webkit-scrollbar-thumb{background:var(--border-subtle);border-radius:2px}.ThreadList-module-scss-module__9E_yiq__items{margin:0;padding:4px 0;list-style:none}.ThreadList-module-scss-module__9E_yiq__loadingList{flex-direction:column;gap:2px;padding:8px;display:flex}.ThreadList-module-scss-module__9E_yiq__skeleton{border-radius:var(--radius-md);background:linear-gradient(90deg, var(--bg-2) 25%, var(--bg-3) 50%, var(--bg-2) 75%);background-size:200% 100%;height:64px;animation:1.4s infinite ThreadList-module-scss-module__9E_yiq__shimmer}@keyframes ThreadList-module-scss-module__9E_yiq__shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.ThreadList-module-scss-module__9E_yiq__empty{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:48px 24px;display:flex}.ThreadList-module-scss-module__9E_yiq__emptyIcon{color:var(--icon-tertiary);margin-bottom:4px}.ThreadList-module-scss-module__9E_yiq__emptyTitle{color:var(--text-secondary);letter-spacing:-.01em;font-size:.84rem;font-weight:600}.ThreadList-module-scss-module__9E_yiq__emptyText{color:var(--text-tertiary);max-width:200px;font-size:.74rem;line-height:1.5}.ThreadList-module-scss-module__9E_yiq__emptyBtn{border-radius:var(--radius-pill);background:var(--text-primary);height:32px;color:var(--bg-0);letter-spacing:-.005em;cursor:pointer;border:none;justify-content:center;align-items:center;padding:0 16px;font-size:.76rem;font-weight:600;transition:opacity .15s;display:inline-flex}.ThreadList-module-scss-module__9E_yiq__emptyBtn:hover{opacity:.88}.ThreadList-module-scss-module__9E_yiq__emptyActions{flex-wrap:wrap;justify-content:center;align-items:center;gap:8px;margin-top:8px;display:flex}.ThreadList-module-scss-module__9E_yiq__emptyBtnSecondary{color:var(--text-secondary);border:1px solid var(--border-subtle);background:0 0}
.VoiceNote-module-scss-module__XrvFGa__root{flex-direction:column;gap:6px;width:min(320px,100%);display:flex}.VoiceNote-module-scss-module__XrvFGa__player{align-items:center;gap:10px;display:flex}.VoiceNote-module-scss-module__XrvFGa__playBtn{background:color-mix(in oklab, currentColor 12%, transparent);width:34px;height:34px;min-height:34px;color:inherit;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;padding:0;transition:background-color .15s,transform .12s;display:inline-flex}.VoiceNote-module-scss-module__XrvFGa__playBtn:hover{background:color-mix(in oklab, currentColor 18%, transparent)}.VoiceNote-module-scss-module__XrvFGa__playBtn:active{transform:scale(.94)}.VoiceNote-module-scss-module__XrvFGa__track{cursor:pointer;flex:1;min-width:0;height:20px;position:relative}.VoiceNote-module-scss-module__XrvFGa__track:before{content:"";border-radius:var(--radius-pill);background:color-mix(in oklab, currentColor 20%, transparent);height:3px;margin-top:-1.5px;position:absolute;top:50%;left:0;right:0}.VoiceNote-module-scss-module__XrvFGa__trackFill{border-radius:var(--radius-pill);transform-origin:0;background:currentColor;height:3px;margin-top:-1.5px;transition:transform .2s linear;position:absolute;top:50%;left:0;right:0}.VoiceNote-module-scss-module__XrvFGa__time{text-align:right;font-variant-numeric:tabular-nums;opacity:.62;flex-shrink:0;min-width:34px;font-size:.75rem}.VoiceNote-module-scss-module__XrvFGa__summary{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:.8rem;line-height:1.45}.VoiceNote-module-scss-module__XrvFGa__summaryLabel{letter-spacing:.02em;text-transform:uppercase;opacity:.55;margin-bottom:2px;font-size:.7rem;font-weight:600;display:block}.VoiceNote-module-scss-module__XrvFGa__transcript{opacity:.78;white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:.8rem;line-height:1.45}.VoiceNote-module-scss-module__XrvFGa__transcript[data-clamped=true]{-webkit-line-clamp:4;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.VoiceNote-module-scss-module__XrvFGa__more{min-height:0;font:inherit;color:inherit;opacity:.62;cursor:pointer;background:0 0;border:none;align-self:flex-start;padding:0;font-size:.75rem}.VoiceNote-module-scss-module__XrvFGa__more:hover{opacity:1}
.NewTicketModal-module-scss-module__CFW0Mq__overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:100;background:#000000b3;justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;inset:0}.NewTicketModal-module-scss-module__CFW0Mq__modal{background:var(--bg-1);border:1px solid var(--border-subtle);border-radius:var(--radius-xl,24px);flex-direction:column;width:100%;max-width:560px;max-height:90vh;display:flex;overflow:hidden;box-shadow:0 24px 64px #00000080}.NewTicketModal-module-scss-module__CFW0Mq__header{border-bottom:1px solid var(--border-subtle);flex-shrink:0;justify-content:space-between;align-items:center;padding:16px 16px 12px;display:flex}.NewTicketModal-module-scss-module__CFW0Mq__title{letter-spacing:-.015em;color:var(--text-primary);font-size:.9rem;font-weight:700}.NewTicketModal-module-scss-module__CFW0Mq__closeBtn{border-radius:var(--radius-sm);width:28px;height:28px;color:var(--icon-secondary);cursor:pointer;background:0 0;border:none;justify-content:center;align-items:center;transition:background-color .15s,color .15s;display:inline-flex}.NewTicketModal-module-scss-module__CFW0Mq__closeBtn:hover{background:var(--bg-2);color:var(--icon-primary)}.NewTicketModal-module-scss-module__CFW0Mq__form{flex-direction:column;gap:14px;padding:16px;display:flex;overflow-y:auto}.NewTicketModal-module-scss-module__CFW0Mq__form::-webkit-scrollbar{width:4px}.NewTicketModal-module-scss-module__CFW0Mq__form::-webkit-scrollbar-track{background:0 0}.NewTicketModal-module-scss-module__CFW0Mq__form::-webkit-scrollbar-thumb{background:var(--border-subtle);border-radius:2px}.NewTicketModal-module-scss-module__CFW0Mq__field{flex-direction:column;gap:6px;display:flex;position:relative}.NewTicketModal-module-scss-module__CFW0Mq__label{letter-spacing:.01em;color:var(--text-secondary);font-size:.76rem;font-weight:600}.NewTicketModal-module-scss-module__CFW0Mq__assigneeBody{flex-direction:column;gap:2px;min-width:0;display:flex}.NewTicketModal-module-scss-module__CFW0Mq__assigneeName{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:.82rem;font-weight:700;overflow:hidden}.NewTicketModal-module-scss-module__CFW0Mq__assigneeTopics{color:var(--text-tertiary);white-space:nowrap;text-overflow:ellipsis;font-size:.72rem;line-height:1.35;overflow:hidden}.NewTicketModal-module-scss-module__CFW0Mq__assigneeEmpty{border-radius:var(--radius-sm);border:1px solid var(--border-subtle);color:var(--text-tertiary);background:#ffffff0a;grid-column:1/-1;margin:0;padding:10px 12px;font-size:.76rem}.NewTicketModal-module-scss-module__CFW0Mq__input{background:var(--bg-2);border:1px solid var(--border-subtle);border-radius:var(--radius-md);width:100%;height:38px;color:var(--text-primary);font-family:var(--font-sans);letter-spacing:-.005em;outline:none;padding:0 12px;font-size:.84rem;transition:border-color .15s,background-color .15s}.NewTicketModal-module-scss-module__CFW0Mq__input::placeholder{color:var(--text-disabled)}.NewTicketModal-module-scss-module__CFW0Mq__input:focus{border-color:var(--border-strong);background:var(--bg-3)}.NewTicketModal-module-scss-module__CFW0Mq__input:disabled{opacity:.7;cursor:not-allowed}@media (max-width:767px){.NewTicketModal-module-scss-module__CFW0Mq__input{height:44px;font-size:16px}}.NewTicketModal-module-scss-module__CFW0Mq__textarea{background:var(--bg-2);border:1px solid var(--border-subtle);border-radius:var(--radius-md);width:100%;color:var(--text-primary);font-family:var(--font-sans);letter-spacing:-.005em;resize:none;outline:none;padding:10px 12px;font-size:.84rem;line-height:1.5;transition:border-color .15s,background-color .15s}.NewTicketModal-module-scss-module__CFW0Mq__textarea::placeholder{color:var(--text-disabled)}.NewTicketModal-module-scss-module__CFW0Mq__textarea:focus{border-color:var(--border-strong);background:var(--bg-3)}.NewTicketModal-module-scss-module__CFW0Mq__textarea:disabled{opacity:.7;cursor:not-allowed}@media (max-width:767px){.NewTicketModal-module-scss-module__CFW0Mq__textarea{font-size:16px}}.NewTicketModal-module-scss-module__CFW0Mq__attachBlock{flex-direction:column;gap:10px;display:flex}.NewTicketModal-module-scss-module__CFW0Mq__hiddenFileInput{display:none}.NewTicketModal-module-scss-module__CFW0Mq__thumbs{flex-wrap:wrap;gap:8px;display:flex}.NewTicketModal-module-scss-module__CFW0Mq__thumb{border-radius:var(--radius-md);border:1px solid var(--border-subtle);background:var(--bg-2);width:64px;height:64px;position:relative;overflow:visible}.NewTicketModal-module-scss-module__CFW0Mq__thumbImg{object-fit:cover;border-radius:var(--radius-md);width:100%;height:100%;display:block}.NewTicketModal-module-scss-module__CFW0Mq__thumbRemove{border:1px solid var(--border-subtle);background:var(--bg-3);width:20px;height:20px;color:var(--text-primary);cursor:pointer;border-radius:9999px;justify-content:center;align-items:center;padding:0;transition:background-color .15s,opacity .15s;display:inline-flex;position:absolute;top:-6px;right:-6px}.NewTicketModal-module-scss-module__CFW0Mq__thumbRemove svg{color:currentColor}.NewTicketModal-module-scss-module__CFW0Mq__thumbRemove:hover:not(:disabled){background:#ffffff1f}.NewTicketModal-module-scss-module__CFW0Mq__thumbRemove:disabled{cursor:not-allowed;opacity:.5}.NewTicketModal-module-scss-module__CFW0Mq__attachRow{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.NewTicketModal-module-scss-module__CFW0Mq__attachBtn{border-radius:var(--radius-sm);border:1px solid var(--border-subtle);background:var(--bg-2);min-height:32px;color:var(--text-secondary);cursor:pointer;align-items:center;gap:6px;padding:0 12px;font-size:.78rem;font-weight:600;transition:background-color .15s,color .15s,border-color .15s;display:inline-flex}.NewTicketModal-module-scss-module__CFW0Mq__attachBtn svg{color:currentColor}.NewTicketModal-module-scss-module__CFW0Mq__attachBtn:hover:not(:disabled){background:var(--bg-3);border-color:var(--border-strong);color:var(--text-primary)}.NewTicketModal-module-scss-module__CFW0Mq__attachBtn:disabled{cursor:not-allowed;opacity:.5}.NewTicketModal-module-scss-module__CFW0Mq__voiceAtt{border:1px solid var(--border-subtle);border-radius:var(--radius-sm);background:var(--bg-2);color:var(--text-primary);align-items:flex-start;gap:8px;padding:10px 10px 10px 12px;display:flex}.NewTicketModal-module-scss-module__CFW0Mq__voiceAtt>:first-child{flex:1;width:auto}.NewTicketModal-module-scss-module__CFW0Mq__voiceRemove{width:28px;height:28px;min-height:28px;color:var(--icon-tertiary);cursor:pointer;background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;padding:0;display:inline-flex}.NewTicketModal-module-scss-module__CFW0Mq__voiceRemove:hover{color:var(--icon-primary);background:#ffffff0f}.NewTicketModal-module-scss-module__CFW0Mq__dictateBar{border:1px solid var(--border-subtle);border-radius:var(--radius-xl);background:var(--bg-2);flex:1;padding:2px 4px 2px 6px;display:flex}.NewTicketModal-module-scss-module__CFW0Mq__attachHint{color:var(--text-tertiary);font-size:.72rem;line-height:1.35}.NewTicketModal-module-scss-module__CFW0Mq__error{color:var(--state-error);border-radius:var(--radius-sm);background:#ff5a5f14;border:1px solid #ff5a5f33;margin:0;padding:8px 10px;font-size:.76rem;line-height:1.4}.NewTicketModal-module-scss-module__CFW0Mq__footer{justify-content:flex-end;align-items:center;gap:8px;padding-top:2px;display:flex}.NewTicketModal-module-scss-module__CFW0Mq__cancelBtn{border:1px solid 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0;border:1px solid #0000;transition:background-color .15s,border-color .15s}.NewTicketModal-module-scss-module__CFW0Mq__clientOption:hover:not(:disabled){background:var(--bg-2);border-color:var(--border-subtle)}.NewTicketModal-module-scss-module__CFW0Mq__clientOption:disabled{cursor:not-allowed;opacity:.6}.NewTicketModal-module-scss-module__CFW0Mq__clientSelected{background:#ffffff14;border:1px solid #ffffff38}.NewTicketModal-module-scss-module__CFW0Mq__clientChangeBtn{border-radius:var(--radius-sm);border:1px solid var(--border-subtle);background:var(--bg-2);height:28px;color:var(--text-secondary);cursor:pointer;padding:0 10px;font-size:.74rem;font-weight:600;transition:background-color .15s,color 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.BusinessBaseline-module-scss-module__IA7Vkq__baseline{border-top:1px solid var(--border-subtle);flex-direction:column;gap:6px;min-width:0;padding-top:12px;display:flex}.BusinessBaseline-module-scss-module__IA7Vkq__head{justify-content:space-between;align-items:center;gap:8px;min-height:28px;display:flex}.BusinessBaseline-module-scss-module__IA7Vkq__label{color:var(--text-tertiary);font-size:.72rem}.BusinessBaseline-module-scss-module__IA7Vkq__value{color:var(--text-primary);font-variant-numeric:tabular-nums;overflow-wrap:anywhere;flex-direction:column;gap:1px;margin:0;font-size:.86rem;font-weight:500;display:flex}.BusinessBaseline-module-scss-module__IA7Vkq__sub{color:var(--text-tertiary);font-size:.74rem;font-weight:400}.BusinessBaseline-module-scss-module__IA7Vkq__note{color:var(--text-secondary);margin:0;font-size:.78rem;line-height:1.5}.BusinessBaseline-module-scss-module__IA7Vkq__form{flex-direction:column;gap:8px;display:flex}.BusinessBaseline-module-scss-module__IA7Vkq__field{flex-direction:column;gap:4px;max-width:280px;display:flex}.BusinessBaseline-module-scss-module__IA7Vkq__hint{color:var(--text-tertiary);font-size:.74rem}.BusinessBaseline-module-scss-module__IA7Vkq__input{background:var(--bg-1);border:1px solid var(--border-subtle);border-radius:var(--radius-xs);width:100%;color:var(--text-primary);font-variant-numeric:tabular-nums;padding:8px 10px;font-family:inherit;font-size:16px}.BusinessBaseline-module-scss-module__IA7Vkq__input::placeholder{color:var(--text-disabled)}.BusinessBaseline-module-scss-module__IA7Vkq__input:focus{border-color:var(--border-strong);outline:none}@media (min-width:641px){.BusinessBaseline-module-scss-module__IA7Vkq__input{font-size:.88rem}}.BusinessBaseline-module-scss-module__IA7Vkq__actions{gap:8px;display:flex}
.BusinessData-module-scss-module__zt1bGG__data{flex-direction:column;gap:12px;min-width:0;display:flex}.BusinessData-module-scss-module__zt1bGG__head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:6px 12px;display:flex}.BusinessData-module-scss-module__zt1bGG__name{flex-wrap:wrap;align-items:center;gap:6px 8px;min-width:0;display:flex}.BusinessData-module-scss-module__zt1bGG__title{letter-spacing:-.01em;color:var(--text-primary);overflow-wrap:anywhere;font-size:1rem;font-weight:600}.BusinessData-module-scss-module__zt1bGG__link{color:var(--text-secondary);align-items:center;gap:3px;font-size:.78rem;text-decoration:none;display:inline-flex}.BusinessData-module-scss-module__zt1bGG__link:hover{color:var(--text-primary);text-underline-offset:3px;text-decoration:underline}.BusinessData-module-scss-module__zt1bGG__description{color:var(--text-secondary);white-space:pre-line;overflow-wrap:anywhere;margin:0;font-size:.84rem;line-height:1.55}.BusinessData-module-scss-module__zt1bGG__facts{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 16px;margin:0;display:grid}@media (max-width:599px){.BusinessData-module-scss-module__zt1bGG__facts{grid-template-columns:minmax(0,1fr)}}.BusinessData-module-scss-module__zt1bGG__fact{flex-direction:column;gap:2px;min-width:0;display:flex}.BusinessData-module-scss-module__zt1bGG__fact dt{color:var(--text-tertiary);font-size:.72rem}.BusinessData-module-scss-module__zt1bGG__fact dd{color:var(--text-primary);font-variant-numeric:tabular-nums;overflow-wrap:anywhere;flex-direction:column;gap:1px;margin:0;font-size:.86rem;font-weight:500;display:flex}.BusinessData-module-scss-module__zt1bGG__sub{color:var(--text-tertiary);font-size:.74rem;font-weight:400}.BusinessData-module-scss-module__zt1bGG__empty{color:var(--text-tertiary);margin:0;font-size:.82rem;line-height:1.5}.BusinessData-module-scss-module__zt1bGG__actions{flex-wrap:wrap;gap:8px;display:flex}
.Card-module-scss-module__8qSImq__card{background:linear-gradient(180deg, #111111e0, #0a0a0ac7),var(--gradient-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);box-shadow:0 1px 0 rgba(var(--brand-accent-rgb), .06) inset,0 18px 50px #0000003d;overflow:hidden}.Card-module-scss-module__8qSImq__header{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:1.125rem 1.5rem;display:flex}.Card-module-scss-module__8qSImq__title{color:var(--text-primary);letter-spacing:0;font-size:.975rem;font-weight:600}.Card-module-scss-module__8qSImq__description{color:var(--text-secondary);margin-top:.2rem;font-size:.84rem}.Card-module-scss-module__8qSImq__content{padding:1.5rem}.Card-module-scss-module__8qSImq__footer{border-top:1px solid var(--border-subtle);flex-wrap:wrap;align-items:center;gap:.5rem;padding:.875rem 1.5rem;display:flex}
.ImpersonationBanner-module-scss-module__dqUYdq__banner{z-index:9000;background:linear-gradient(180deg, rgba(var(--highlight-rgb), .2) 0%, rgba(var(--highlight-rgb), .12) 100%),#0a0a0a80;border-bottom:1px solid rgba(var(--highlight-rgb), .32);-webkit-backdrop-filter:blur(24px)saturate(180%);backdrop-filter:blur(24px)saturate(180%);color:var(--text-primary);pointer-events:auto;font-size:12.5px;animation:.24s cubic-bezier(.22,1,.36,1) ImpersonationBanner-module-scss-module__dqUYdq__slideDown;position:fixed;top:0;left:0;right:0}.ImpersonationBanner-module-scss-module__dqUYdq__inner{align-items:center;gap:10px;max-width:100%;height:38px;padding:6px 12px;display:flex}@media (min-width:768px){.ImpersonationBanner-module-scss-module__dqUYdq__inner{height:38px;padding:9px 18px}}.ImpersonationBanner-module-scss-module__dqUYdq__dot{background:var(--state-warning);width:8px;height:8px;box-shadow:0 0 0 3px rgba(var(--highlight-rgb), .18);border-radius:999px;flex:none;animation:1.6s ease-in-out infinite ImpersonationBanner-module-scss-module__dqUYdq__pulse}.ImpersonationBanner-module-scss-module__dqUYdq__text{white-space:nowrap;text-overflow:ellipsis;flex-wrap:nowrap;flex:1;align-items:baseline;gap:6px;min-width:0;line-height:1.35;display:flex;overflow:hidden}.ImpersonationBanner-module-scss-module__dqUYdq__text strong{color:var(--text-primary);font-weight:600}.ImpersonationBanner-module-scss-module__dqUYdq__role{color:var(--text-secondary)}.ImpersonationBanner-module-scss-module__dqUYdq__sep{color:var(--text-tertiary);margin:0 2px}.ImpersonationBanner-module-scss-module__dqUYdq__dim{color:var(--text-tertiary);text-overflow:ellipsis;min-width:0;font-size:12px;overflow:hidden}@media (max-width:767px){.ImpersonationBanner-module-scss-module__dqUYdq__dim,.ImpersonationBanner-module-scss-module__dqUYdq__sep{display:none}.ImpersonationBanner-module-scss-module__dqUYdq__text{font-size:12px}}.ImpersonationBanner-module-scss-module__dqUYdq__stopBtn{border-radius:var(--radius-sm);border:1px solid rgba(var(--highlight-rgb), .45);background:rgba(var(--highlight-rgb), .14);color:var(--text-primary);cursor:pointer;flex:none;align-items:center;gap:6px;padding:5px 10px;font-family:inherit;font-size:12px;font-weight:500;transition:background .15s,border-color .15s,transform 80ms;display:inline-flex}.ImpersonationBanner-module-scss-module__dqUYdq__stopBtn svg{color:var(--state-warning)}.ImpersonationBanner-module-scss-module__dqUYdq__stopBtn:hover{background:rgba(var(--highlight-rgb), .22);border-color:rgba(var(--highlight-rgb), .6)}.ImpersonationBanner-module-scss-module__dqUYdq__stopBtn:active{transform:translateY(1px)}.ImpersonationBanner-module-scss-module__dqUYdq__stopBtn:disabled{opacity:.6;cursor:progress}@keyframes ImpersonationBanner-module-scss-module__dqUYdq__slideDown{0%{opacity:0;transform:translateY(-100%)}to{opacity:1;transform:translateY(0)}}@keyframes ImpersonationBanner-module-scss-module__dqUYdq__pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.55;transform:scale(.9)}}
.WhatsAppButton-module-scss-module__UesyXq__btn{cursor:pointer;color:#4ade80;background:#25d3661f;border:1px solid #25d36666;align-items:center;gap:.4rem;font-weight:500;text-decoration:none;transition:background .12s,border-color .12s,color .12s,transform .12s;display:inline-flex}.WhatsAppButton-module-scss-module__UesyXq__btn svg{color:#4ade80;flex-shrink:0}.WhatsAppButton-module-scss-module__UesyXq__btn:hover{color:#86efac;background:#25d36633;border-color:#25d36699}.WhatsAppButton-module-scss-module__UesyXq__btn:hover svg{color:#86efac}.WhatsAppButton-module-scss-module__UesyXq__pill{border-radius:999px}.WhatsAppButton-module-scss-module__UesyXq__icon{border-radius:999px;justify-content:center;width:30px;height:30px;padding:6px}.WhatsAppButton-module-scss-module__UesyXq__md{padding:5px 11px;font-size:.78rem}.WhatsAppButton-module-scss-module__UesyXq__sm{gap:.3rem;padding:3px 9px;font-size:.72rem}.WhatsAppButton-module-scss-module__UesyXq__icon.WhatsAppButton-module-scss-module__UesyXq__md{padding:6px}.WhatsAppButton-module-scss-module__UesyXq__icon.WhatsAppButton-module-scss-module__UesyXq__sm{width:26px;height:26px;padding:5px}
.ImpersonatingNotice-module-scss-module__5Tlwsq__wrap{justify-content:center;padding:48px 16px;display:flex}@media (min-width:768px){.ImpersonatingNotice-module-scss-module__5Tlwsq__wrap{padding-top:14vh}}.ImpersonatingNotice-module-scss-module__5Tlwsq__card{width:100%;max-width:440px}.ImpersonatingNotice-module-scss-module__5Tlwsq__body{text-align:center;flex-direction:column;align-items:center;gap:10px;display:flex}.ImpersonatingNotice-module-scss-module__5Tlwsq__icon{border-radius:var(--radius-pill);background:var(--highlight-soft);border:1px solid var(--highlight-border);width:44px;height:44px;color:var(--highlight-strong);justify-content:center;align-items:center;display:inline-flex}.ImpersonatingNotice-module-scss-module__5Tlwsq__title{color:var(--text-primary);overflow-wrap:anywhere;margin:6px 0 0;font-size:1.05rem;font-weight:600;line-height:1.35}.ImpersonatingNotice-module-scss-module__5Tlwsq__text{color:var(--text-secondary);margin:0 0 10px;font-size:.875rem;line-height:1.5}
.AddPartnerModal-module-scss-module__1ESDiW__tabs{background:var(--bg-0);border-bottom:1px solid var(--border-subtle);flex-shrink:0;gap:2px;padding:8px 12px;display:flex}.AddPartnerModal-module-scss-module__1ESDiW__tab{border-radius:var(--radius-xs);cursor:pointer;color:var(--text-secondary);background:0 0;border:none;align-items:center;gap:.35rem;padding:6px 12px;font-family:inherit;font-size:.78rem;font-weight:500;transition:all .12s;display:inline-flex}.AddPartnerModal-module-scss-module__1ESDiW__tab:hover{color:var(--text-primary)}.AddPartnerModal-module-scss-module__1ESDiW__tab[data-active=true]{background:var(--bg-2);color:var(--text-primary)}.AddPartnerModal-module-scss-module__1ESDiW__linkBody{flex-direction:column;gap:0;min-height:0;display:flex}.AddPartnerModal-module-scss-module__1ESDiW__searchWrap{border-bottom:1px solid var(--border-subtle);padding:10px 12px;position:relative}.AddPartnerModal-module-scss-module__1ESDiW__searchIcon{color:var(--text-tertiary);pointer-events:none;position:absolute;top:50%;left:23px;transform:translateY(-50%)}.AddPartnerModal-module-scss-module__1ESDiW__searchInput{background:var(--bg-2);border:1px solid var(--border-subtle);border-radius:var(--radius-md);width:100%;color:var(--text-primary);box-sizing:border-box;padding:8px 10px 8px 30px;font-family:inherit;font-size:.85rem;transition:border-color .15s}.AddPartnerModal-module-scss-module__1ESDiW__searchInput:focus{border-color:var(--border-strong);outline:none}.AddPartnerModal-module-scss-module__1ESDiW__clientList{flex-direction:column;gap:2px;max-height:280px;margin:0;padding:6px 8px;list-style:none;display:flex;overflow-y:auto}.AddPartnerModal-module-scss-module__1ESDiW__clientEmpty{color:var(--text-tertiary);text-align:center;padding:.75rem .5rem;font-size:.82rem}.AddPartnerModal-module-scss-module__1ESDiW__clientRow{border-radius:var(--radius-md);align-items:center;gap:.65rem;padding:8px 10px;transition:background .1s;display:flex}.AddPartnerModal-module-scss-module__1ESDiW__clientRow:hover{background:var(--bg-2)}.AddPartnerModal-module-scss-module__1ESDiW__clientInfo{flex-direction:column;flex:1;gap:.1rem;min-width:0;display:flex}.AddPartnerModal-module-scss-module__1ESDiW__clientName{color:var(--text-primary);text-overflow:ellipsis;white-space:nowrap;font-size:.84rem;font-weight:500;overflow:hidden}.AddPartnerModal-module-scss-module__1ESDiW__clientEmail{color:var(--text-tertiary);text-overflow:ellipsis;white-space:nowrap;font-size:.74rem;overflow:hidden}.AddPartnerModal-module-scss-module__1ESDiW__linkBtn{color:var(--text-primary);border:1px solid var(--border-strong);border-radius:var(--radius-pill);cursor:pointer;background:#ffffff0f;flex-shrink:0;padding:4px 10px;font-family:inherit;font-size:.76rem;font-weight:600;transition:background .12s,border-color .12s}.AddPartnerModal-module-scss-module__1ESDiW__linkBtn:hover:not(:disabled){background:#ffffff1f;border-color:#ffffff4d}.AddPartnerModal-module-scss-module__1ESDiW__linkBtn:disabled{opacity:.5;cursor:not-allowed}
@keyframes TicketList-module-scss-module__s22SkG__shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.TicketList-module-scss-module__s22SkG__header{border-bottom:1px solid var(--border-subtle);flex-shrink:0;justify-content:space-between;align-items:center;padding:12px 14px 10px;display:flex}@media (max-width:767px){.TicketList-module-scss-module__s22SkG__header{padding:16px 16px 12px}}.TicketList-module-scss-module__s22SkG__title{letter-spacing:-.015em;color:var(--text-primary);font-size:.95rem;font-weight:600}@media (max-width:767px){.TicketList-module-scss-module__s22SkG__title{font-size:1.4rem}}.TicketList-module-scss-module__s22SkG__newBtn{border-radius:var(--radius-sm);border:1px solid var(--border);width:30px;height:30px;color:var(--icon-secondary);cursor:pointer;background:#ffffff0a;justify-content:center;align-items:center;transition:background-color .15s,color .15s,border-color .15s;display:inline-flex}.TicketList-module-scss-module__s22SkG__newBtn:hover{color:var(--icon-primary);background:#ffffff14;border-color:#ffffff29}@media (max-width:767px){.TicketList-module-scss-module__s22SkG__newBtn{width:40px;height:40px}}.TicketList-module-scss-module__s22SkG__toolbar{border-bottom:1px solid var(--border-subtle);flex-shrink:0;justify-content:space-between;align-items:center;gap:6px;padding:8px;display:flex}.TicketList-module-scss-module__s22SkG__tabOpen{color:#ffda37}.TicketList-module-scss-module__s22SkG__tabClosed{color:var(--state-success)}.TicketList-module-scss-module__s22SkG__list{flex:1;overflow:hidden auto}.TicketList-module-scss-module__s22SkG__list::-webkit-scrollbar{width:4px}.TicketList-module-scss-module__s22SkG__list::-webkit-scrollbar-track{background:0 0}.TicketList-module-scss-module__s22SkG__list::-webkit-scrollbar-thumb{background:var(--border-subtle);border-radius:2px}.TicketList-module-scss-module__s22SkG__items{flex-direction:column;gap:5px;margin:0;padding:8px;list-style:none;display:flex}.TicketList-module-scss-module__s22SkG__groupedItems{padding:6px 0 10px}.TicketList-module-scss-module__s22SkG__ticketGroup+.TicketList-module-scss-module__s22SkG__ticketGroup{border-top:1px solid var(--border-subtle);margin-top:12px;padding-top:10px}.TicketList-module-scss-module__s22SkG__groupHeader{justify-content:space-between;align-items:center;gap:8px;padding:7px 14px 5px;display:flex}.TicketList-module-scss-module__s22SkG__groupTitle{color:var(--text-tertiary);letter-spacing:0;text-overflow:ellipsis;white-space:nowrap;font-size:.68rem;font-weight:650;line-height:1.2;overflow:hidden}.TicketList-module-scss-module__s22SkG__groupCount{min-width:18px;height:18px;color:var(--text-secondary);background:#ffffff12;border-radius:9999px;justify-content:center;align-items:center;padding:0 6px;font-size:.68rem;font-weight:600;line-height:1;display:inline-flex}.TicketList-module-scss-module__s22SkG__loadingList{flex-direction:column;gap:2px;padding:8px;display:flex}.TicketList-module-scss-module__s22SkG__skeleton{border-radius:var(--radius-md);background:linear-gradient(90deg, var(--bg-2) 25%, var(--bg-3) 50%, var(--bg-2) 75%);background-size:200% 100%;height:64px;animation:1.4s infinite TicketList-module-scss-module__s22SkG__shimmer}.TicketList-module-scss-module__s22SkG__empty{text-align:center;flex-direction:column;align-items:center;gap:8px;padding:48px 24px;display:flex}.TicketList-module-scss-module__s22SkG__emptyIcon{color:var(--icon-tertiary);margin-bottom:4px}.TicketList-module-scss-module__s22SkG__emptyCompact{gap:4px;padding:14px 24px 10px}.TicketList-module-scss-module__s22SkG__emptyCompact .TicketList-module-scss-module__s22SkG__emptyIcon{margin-bottom:2px}.TicketList-module-scss-module__s22SkG__emptyCompact .TicketList-module-scss-module__s22SkG__emptyText{max-width:none}.TicketList-module-scss-module__s22SkG__emptyTitle{color:var(--text-secondary);letter-spacing:-.01em;font-size:.84rem;font-weight:600}.TicketList-module-scss-module__s22SkG__emptyText{color:var(--text-tertiary);max-width:200px;font-size:.74rem;line-height:1.5}.TicketList-module-scss-module__s22SkG__emptyBtn{background:var(--text-primary);height:32px;color:var(--bg-0);letter-spacing:-.005em;cursor:pointer;border:none;border-radius:9999px;align-items:center;margin-top:8px;padding:0 16px;font-size:.76rem;font-weight:600;transition:opacity .15s;display:inline-flex}.TicketList-module-scss-module__s22SkG__emptyBtn:hover{opacity:.88}.TicketList-module-scss-module__s22SkG__emptyCommunityHint{color:var(--text-tertiary);margin-top:12px;font-size:.72rem;line-height:1.5}.TicketList-module-scss-module__s22SkG__emptyCommunityLink{color:var(--text-secondary);text-underline-offset:2px;text-decoration:underline}.TicketList-module-scss-module__s22SkG__emptyCommunityLink:hover{color:var(--text-primary)}
.TicketsView-module-scss-module__nxeCsW__root{height:calc(100dvh - var(--shell-top-offset,0px) - 32px);gap:16px;display:flex;overflow:hidden}.TicketsView-module-scss-module__nxeCsW__rootEmbedded{flex:1;gap:0;height:100%;min-height:0}.TicketsView-module-scss-module__nxeCsW__listPane{background:var(--bg-1);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);flex-direction:column;width:360px;min-width:360px;max-width:360px;display:flex;overflow:hidden}.TicketsView-module-scss-module__nxeCsW__listPaneEmbedded{border:0;border-right:1px solid var(--border-subtle);background:0 0;border-radius:0;width:340px;min-width:340px;max-width:340px}.TicketsView-module-scss-module__nxeCsW__threadPane{background:var(--bg-1);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);flex-direction:column;flex:1;min-width:0;min-height:0;display:flex;overflow:hidden}.TicketsView-module-scss-module__nxeCsW__threadPaneEmbedded{background:0 0;border:0;border-radius:0}.TicketsView-module-scss-module__nxeCsW__empty{flex:1;justify-content:center;align-items:center;display:flex}.TicketsView-module-scss-module__nxeCsW__emptyInner{text-align:center;flex-direction:column;align-items:center;gap:10px;padding:32px;display:flex}.TicketsView-module-scss-module__nxeCsW__emptyIcon{color:var(--icon-tertiary);margin-bottom:4px}.TicketsView-module-scss-module__nxeCsW__emptyTitle{color:var(--text-secondary);letter-spacing:-.01em;font-size:.9rem;font-weight:600}.TicketsView-module-scss-module__nxeCsW__emptyText{color:var(--text-tertiary);max-width:220px;font-size:.78rem;line-height:1.5}@media (max-width:767px){.TicketsView-module-scss-module__nxeCsW__root{gap:0;height:100%}.TicketsView-module-scss-module__nxeCsW__listPane{border:none;border-radius:0;width:100%;min-width:0;max-width:none}.TicketsView-module-scss-module__nxeCsW__threadPane{touch-action:pan-y;border:none;border-radius:0;width:100%}}
.cockpit-module-scss-module__HIIUjW__page{flex-direction:column;gap:1.25rem;width:100%;max-width:1240px;display:flex}.cockpit-module-scss-module__HIIUjW__header{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:1rem;display:flex}.cockpit-module-scss-module__HIIUjW__title{letter-spacing:-.02em;background-image:var(--gradient-text);color:#0000;-webkit-text-fill-color:#0000;-webkit-background-clip:text;background-clip:text;align-items:center;gap:.6rem;margin:0;font-size:1.4rem;font-weight:600;display:inline-flex}@media (max-width:767px){.cockpit-module-scss-module__HIIUjW__title{font-size:1.2rem}}.cockpit-module-scss-module__HIIUjW__subtitle{color:var(--text-secondary);margin:4px 0 0;font-size:.9rem}.cockpit-module-scss-module__HIIUjW__picker{color:var(--text-secondary);align-items:center;gap:8px;font-size:.82rem;display:inline-flex}.cockpit-module-scss-module__HIIUjW__picker select{border:1px solid var(--border-subtle);border-radius:var(--radius-md);background:var(--bg-2);color:var(--text-primary);font:inherit;padding:6px 10px}.cockpit-module-scss-module__HIIUjW__stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:14px 0 0;display:grid}@media (max-width:760px){.cockpit-module-scss-module__HIIUjW__stats{grid-template-columns:repeat(2,minmax(0,1fr))}}.cockpit-module-scss-module__HIIUjW__stat{border:1px solid var(--border-subtle);border-radius:var(--radius-lg);background:var(--bg-1);color:var(--text-primary);text-align:left;cursor:pointer;flex-direction:column;gap:2px;padding:12px 14px;transition:border-color .15s;display:flex}.cockpit-module-scss-module__HIIUjW__stat:hover{border-color:var(--border-strong)}.cockpit-module-scss-module__HIIUjW__stat[data-on=true]{border-color:var(--text-primary)}.cockpit-module-scss-module__HIIUjW__stat[data-tone=alta] .cockpit-module-scss-module__HIIUjW__statValue{color:var(--state-danger,#ef4444)}.cockpit-module-scss-module__HIIUjW__stat[data-tone=media] .cockpit-module-scss-module__HIIUjW__statValue{color:var(--state-warning,#f5a623)}.cockpit-module-scss-module__HIIUjW__stat[data-tone=ok] .cockpit-module-scss-module__HIIUjW__statValue{color:var(--state-success,#2bd48b)}.cockpit-module-scss-module__HIIUjW__statValue{letter-spacing:-.02em;font-variant-numeric:tabular-nums;font-size:1.5rem;font-weight:700;line-height:1.1}.cockpit-module-scss-module__HIIUjW__statLabel{color:var(--text-secondary);font-size:.76rem}.cockpit-module-scss-module__HIIUjW__toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin:16px 0 0;display:flex}.cockpit-module-scss-module__HIIUjW__views{border:1px solid var(--border-subtle);border-radius:var(--radius-pill);background:var(--bg-1);padding:3px;display:inline-flex}.cockpit-module-scss-module__HIIUjW__viewBtn{border-radius:var(--radius-pill);color:var(--text-secondary);font:inherit;cursor:pointer;background:0 0;border:0;align-items:center;gap:6px;padding:6px 12px;font-size:.82rem;font-weight:500;display:inline-flex}.cockpit-module-scss-module__HIIUjW__viewBtn[data-on=true]{background:var(--bg-3);color:var(--text-primary)}.cockpit-module-scss-module__HIIUjW__viewCount{background:var(--state-danger,#ef4444);color:#fff;border-radius:999px;place-items:center;min-width:18px;height:18px;padding:0 5px;font-size:.68rem;font-weight:700;display:inline-grid}.cockpit-module-scss-module__HIIUjW__search{border:1px solid var(--border-subtle);border-radius:var(--radius-pill);background:var(--bg-1);min-width:260px;color:var(--text-tertiary);align-items:center;gap:8px;padding:7px 12px;display:inline-flex}.cockpit-module-scss-module__HIIUjW__search input{color:var(--text-primary);font:inherit;background:0 0;border:0;outline:none;flex:1;font-size:.86rem}.cockpit-module-scss-module__HIIUjW__empty{color:var(--text-secondary);align-items:center;gap:8px;margin:24px 0 0;font-size:.9rem;display:flex}.cockpit-module-scss-module__HIIUjW__hint{color:var(--text-tertiary);align-items:center;gap:6px;margin:18px 0 0;font-size:.78rem;display:flex}.cockpit-module-scss-module__HIIUjW__grid{grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:14px;margin:16px 0 0;display:grid}.cockpit-module-scss-module__HIIUjW__card{border:1px solid var(--border-subtle);border-left:3px solid var(--border-strong);border-radius:var(--radius-lg);background:var(--bg-1);flex-direction:column;gap:12px;padding:14px 16px;display:flex}.cockpit-module-scss-module__HIIUjW__card[data-attention=alta]{border-left-color:var(--state-danger,#ef4444)}.cockpit-module-scss-module__HIIUjW__card[data-attention=media]{border-left-color:var(--state-warning,#f5a623)}.cockpit-module-scss-module__HIIUjW__card[data-attention=ok]{border-left-color:var(--state-success,#2bd48b)}.cockpit-module-scss-module__HIIUjW__cardHead{align-items:flex-start;gap:10px;display:flex}.cockpit-module-scss-module__HIIUjW__cardWho{flex-direction:column;flex:1;min-width:0;display:flex}.cockpit-module-scss-module__HIIUjW__cardName{color:var(--text-primary);text-overflow:ellipsis;white-space:nowrap;font-weight:600;text-decoration:none;overflow:hidden}.cockpit-module-scss-module__HIIUjW__cardName:hover{text-decoration:underline}.cockpit-module-scss-module__HIIUjW__cardCompany{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;font-size:.8rem;overflow:hidden}.cockpit-module-scss-module__HIIUjW__cardRight{flex-shrink:0;align-items:center;gap:8px;display:flex}.cockpit-module-scss-module__HIIUjW__phaseRow{align-items:center;gap:10px;display:flex}.cockpit-module-scss-module__HIIUjW__phasePill{background:color-mix(in srgb, var(--phase) 14%, transparent);color:var(--text-primary);white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:3px 9px;font-size:.74rem;font-weight:600;display:inline-flex}.cockpit-module-scss-module__HIIUjW__phasePill:before{content:"";background:var(--phase);border-radius:50%;width:7px;height:7px}.cockpit-module-scss-module__HIIUjW__progress{flex:1;align-items:center;gap:8px;min-width:0;display:inline-flex}.cockpit-module-scss-module__HIIUjW__progressBar{background:var(--bg-3);border-radius:999px;flex:1;height:4px;overflow:hidden}.cockpit-module-scss-module__HIIUjW__progressBar span{background:var(--text-primary);border-radius:999px;height:100%;display:block}.cockpit-module-scss-module__HIIUjW__progressText{color:var(--text-tertiary);font-variant-numeric:tabular-nums;font-size:.72rem}.cockpit-module-scss-module__HIIUjW__facts{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 12px;margin:0;display:grid}.cockpit-module-scss-module__HIIUjW__facts dt{letter-spacing:.05em;text-transform:uppercase;color:var(--text-tertiary);align-items:center;gap:4px;font-size:.68rem;display:flex}.cockpit-module-scss-module__HIIUjW__facts dd{color:var(--text-primary);margin:2px 0 0;font-size:.82rem}.cockpit-module-scss-module__HIIUjW__tasks{border-top:1px solid var(--border-subtle);flex-direction:column;gap:6px;margin:0;padding:10px 0 0;list-style:none;display:flex}.cockpit-module-scss-module__HIIUjW__tasks li{flex-wrap:wrap;align-items:baseline;gap:6px 8px;font-size:.82rem;display:flex}.cockpit-module-scss-module__HIIUjW__prio{background:var(--text-tertiary);border-radius:50%;flex-shrink:0;align-self:center;width:8px;height:8px}.cockpit-module-scss-module__HIIUjW__prio[data-p="1"]{background:var(--state-danger,#ef4444)}.cockpit-module-scss-module__HIIUjW__prio[data-p="2"]{background:var(--state-warning,#f5a623)}.cockpit-module-scss-module__HIIUjW__prio[data-p="3"]{background:var(--state-info,#5eb1ff)}.cockpit-module-scss-module__HIIUjW__taskLabel{color:var(--text-primary);white-space:nowrap;font-weight:600}.cockpit-module-scss-module__HIIUjW__taskDetail{min-width:0;color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;flex:1;overflow:hidden}.cockpit-module-scss-module__HIIUjW__taskMore{color:var(--text-tertiary);font-size:.76rem}.cockpit-module-scss-module__HIIUjW__taskActions{flex-shrink:0;align-self:center;gap:6px;margin-left:auto;display:inline-flex}.cockpit-module-scss-module__HIIUjW__taskBtn{font:inherit;color:var(--text-primary);background:var(--accent-softer);border:1px solid var(--border-subtle);cursor:pointer;white-space:nowrap;border-radius:999px;align-items:center;gap:4px;padding:3px 9px;font-size:.72rem;font-weight:600;line-height:1.4;text-decoration:none;display:inline-flex}.cockpit-module-scss-module__HIIUjW__taskBtn:hover{border-color:var(--border-strong)}.cockpit-module-scss-module__HIIUjW__taskBtn:disabled{opacity:.5;cursor:default}.cockpit-module-scss-module__HIIUjW__taskBtn[data-tone=whatsapp]{color:#25d366;border-color:#25d36659}.cockpit-module-scss-module__HIIUjW__allGood{border-top:1px solid var(--border-subtle);color:var(--state-success,#2bd48b);align-items:center;gap:6px;margin:0;padding:10px 0 0;font-size:.82rem;display:flex}.cockpit-module-scss-module__HIIUjW__cardFoot{justify-content:flex-end;display:flex}.cockpit-module-scss-module__HIIUjW__open{color:var(--text-primary);align-items:center;gap:4px;font-size:.8rem;font-weight:600;text-decoration:none;display:inline-flex}.cockpit-module-scss-module__HIIUjW__open:hover{text-decoration:underline}.cockpit-module-scss-module__HIIUjW__board{gap:12px;margin:16px 0 0;padding-bottom:8px;display:flex;overflow-x:auto}.cockpit-module-scss-module__HIIUjW__column{border:1px solid var(--border-subtle);border-radius:var(--radius-lg);background:var(--bg-1);flex-direction:column;flex:0 0 250px;min-height:200px;display:flex}.cockpit-module-scss-module__HIIUjW__columnHead{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:10px 12px;font-size:.8rem;font-weight:600;display:flex}.cockpit-module-scss-module__HIIUjW__columnCount{background:var(--bg-3);min-width:20px;color:var(--text-secondary);text-align:center;border-radius:999px;padding:1px 6px;font-size:.72rem}.cockpit-module-scss-module__HIIUjW__columnBody{flex-direction:column;gap:8px;padding:10px;display:flex}.cockpit-module-scss-module__HIIUjW__columnEmpty{color:var(--text-tertiary);text-align:center;padding:12px 0;font-size:.8rem}.cockpit-module-scss-module__HIIUjW__kCard{border:1px solid var(--border-subtle);border-left:3px solid var(--border-strong);border-radius:var(--radius-md);background:var(--bg-2);color:var(--text-primary);flex-direction:column;gap:8px;padding:10px;text-decoration:none;display:flex}.cockpit-module-scss-module__HIIUjW__kCard:hover{border-color:var(--border-strong)}.cockpit-module-scss-module__HIIUjW__kCard[data-attention=alta]{border-left-color:var(--state-danger,#ef4444)}.cockpit-module-scss-module__HIIUjW__kCard[data-attention=media]{border-left-color:var(--state-warning,#f5a623)}.cockpit-module-scss-module__HIIUjW__kCard[data-attention=ok]{border-left-color:var(--state-success,#2bd48b)}.cockpit-module-scss-module__HIIUjW__kHead{align-items:center;gap:8px;display:flex}.cockpit-module-scss-module__HIIUjW__kWho{flex-direction:column;flex:1;min-width:0;display:flex}.cockpit-module-scss-module__HIIUjW__kName{text-overflow:ellipsis;white-space:nowrap;font-size:.82rem;font-weight:600;overflow:hidden}.cockpit-module-scss-module__HIIUjW__kCompany{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;font-size:.72rem;overflow:hidden}.cockpit-module-scss-module__HIIUjW__kTask{color:var(--text-secondary);align-items:center;gap:6px;font-size:.76rem;display:flex}.cockpit-module-scss-module__HIIUjW__kOk{color:var(--state-success,#2bd48b);font-size:.76rem}.cockpit-module-scss-module__HIIUjW__inbox{flex-direction:column;gap:16px;margin:16px 0 0;display:flex}.cockpit-module-scss-module__HIIUjW__group{border:1px solid var(--border-subtle);border-radius:var(--radius-lg);background:var(--bg-1)}.cockpit-module-scss-module__HIIUjW__groupHead{border-bottom:1px solid var(--border-subtle);align-items:center;gap:8px;padding:10px 14px;display:flex}.cockpit-module-scss-module__HIIUjW__groupHead h2{margin:0;font-size:.9rem;font-weight:600}.cockpit-module-scss-module__HIIUjW__groupCount{background:var(--bg-3);min-width:20px;color:var(--text-secondary);text-align:center;border-radius:999px;padding:1px 6px;font-size:.72rem}.cockpit-module-scss-module__HIIUjW__groupList{margin:0;padding:0;list-style:none}.cockpit-module-scss-module__HIIUjW__item{border-top:1px solid var(--border-subtle);grid-template-columns:auto minmax(160px,1fr) minmax(0,1.4fr) auto auto auto;align-items:center;gap:12px;padding:10px 14px;display:grid}.cockpit-module-scss-module__HIIUjW__item:first-child{border-top:0}@media (max-width:760px){.cockpit-module-scss-module__HIIUjW__item{grid-template-columns:auto 1fr}.cockpit-module-scss-module__HIIUjW__item .cockpit-module-scss-module__HIIUjW__itemDetail,.cockpit-module-scss-module__HIIUjW__item .cockpit-module-scss-module__HIIUjW__itemAge,.cockpit-module-scss-module__HIIUjW__item .cockpit-module-scss-module__HIIUjW__taskActions{grid-column:2}.cockpit-module-scss-module__HIIUjW__item .cockpit-module-scss-module__HIIUjW__taskActions{margin-left:0}.cockpit-module-scss-module__HIIUjW__item .cockpit-module-scss-module__HIIUjW__open{grid-column:2;justify-self:start}}.cockpit-module-scss-module__HIIUjW__itemWho{flex-direction:column;min-width:0;display:flex}.cockpit-module-scss-module__HIIUjW__itemName{text-overflow:ellipsis;white-space:nowrap;font-size:.86rem;font-weight:600;overflow:hidden}.cockpit-module-scss-module__HIIUjW__itemCompany{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;font-size:.74rem;overflow:hidden}.cockpit-module-scss-module__HIIUjW__itemDetail{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;font-size:.82rem;overflow:hidden}.cockpit-module-scss-module__HIIUjW__itemAge{color:var(--text-tertiary);white-space:nowrap;font-size:.76rem}
.OpenInAppBanner-module-scss-module__lkwUEW__banner{left:12px;right:12px;bottom:calc(56px + max(env(safe-area-inset-bottom,0px) - 14px,0px) + 10px);z-index:60;background:var(--bg-3);border:1px solid var(--border-subtle);border-radius:var(--radius-md);align-items:center;gap:10px;padding:10px 8px 10px 14px;display:flex;position:fixed;box-shadow:0 12px 32px #00000080}.OpenInAppBanner-module-scss-module__lkwUEW__icon{color:var(--text-secondary);flex-shrink:0}.OpenInAppBanner-module-scss-module__lkwUEW__text{min-width:0;color:var(--text-primary);flex:1;margin:0;font-size:13px}.OpenInAppBanner-module-scss-module__lkwUEW__action{border-radius:var(--radius-pill);background:var(--accent);color:var(--accent-contrast);font:inherit;cursor:pointer;border:0;flex-shrink:0;padding:7px 12px;font-size:13px;font-weight:600;text-decoration:none}.OpenInAppBanner-module-scss-module__lkwUEW__close{border-radius:var(--radius-pill);width:32px;height:32px;color:var(--text-tertiary);cursor:pointer;background:0 0;border:0;flex-shrink:0;place-items:center;display:grid}